kindra-ai - Cannot search for customers in the reservation form – Incident details

All systems operational

Cannot search for customers in the reservation form

Resolved
Major outage
Started 5 months agoLasted 20 minutes

Affected

https://www.kindra.ai

Degraded performance from 12:23 AM to 12:43 AM

Application

Degraded performance from 12:23 AM to 12:43 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have found the root cause and are working on a fix

  • Investigating
    UTC
    Investigating

    We are receiving reports that when entering a customer in the reservation form it doesn't return any customers. We are currently investigating this incident.