kindra-ai - Cannot search for customers in the reservation form – Incident details

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Cannot search for customers in the reservation form

ResolvedMajor outage20 minutes

Affected

https://www.kindra.ai

Degraded performance from 12:23 AM to 12:43 AM

Application

Degraded performance from 12:23 AM to 12:43 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have found the root cause and are working on a fix

  • InvestigatingUTC

    We are receiving reports that when entering a customer in the reservation form it doesn't return any customers. We are currently investigating this incident.