kindra-ai - Temporary Service Disruption – Incident details

All systems operational

Temporary Service Disruption

Resolved
Major outage
Started 6 months agoLasted about 3 hours
Updates
  • Resolved
    UTC
    Resolved

    Service has been fully restored. The outage was caused by an infrastructure failure at our hosting provider. Your data was not affected. We are implementing additional safeguards to prevent future impact. We apologize for the inconvenience.

    El servicio ha sido completamente restablecido. La interrupción fue causada por una falla de infraestructura en nuestro proveedor de hosting. Sus datos no fueron afectados. Estamos implementando medidas adicionales para prevenir impacto futuro. Nos disculpamos por los inconvenientes.

  • Monitoring
    UTC
    Monitoring

    Service has been restored. We are monitoring to confirm full restoration across all regions.


    El servicio ha sido restablecido. Estamos monitoreando para confirmar la restauración en todas las regiones.

  • Identified
    UTC
    Identified

    The cause has been identified as an infrastructure failure at our hosting provider. Your data is safe. We are working to restore service.

    La causa es una falla de infraestructura en nuestro proveedor de hosting. Sus datos están seguros. Estamos trabajando para restablecer el servicio.

  • Investigating
    UTC
    Investigating

    We are aware that some users are unable to access Kindra AI. We are investigating the issue with our infrastructure provider.


    Algunos usuarios no pueden acceder a Kindra AI. Estamos investigando el problema con nuestro proveedor de infraestructura.